12. Users rights
You have several rights under the GDPR related to you having control of your personal data and to receive information directly from us on how we process personal data about you. In the following you can read about your rights. If you want to know more or come in contact with us to exercise your rights, the easiest way is to email privacy@doconomy.com.
Right to have personal data deleted (“Right to be forgotten”)
In some cases, you have the right to have us delete personal data about you. For example, you can request us to delete such personal data that we no longer need for the purpose it was collected for, or that we process based on your consent and you revoke your consent. There are situations where Doconomy is unable to delete your data, for instance when the data is still necessary to process for the purpose for which the data was collected, Doconomy’s interest to process the data overrides your interest in having them deleted, or because we have a legal obligation to keep it. You also have the right to object to us using your personal data for certain purposes such as direct marketing, which you can read more about in this list of your rights.
Right to be informed
You have the right to be informed on what personal data that we process about you and how we do this. If you have any questions relating to how we process your data, you can always privacy@doconomy.com.
Right to receive access to your personal data (“Subject access”)
You have the right to know if Doconomy processes personal data about you, and to receive a copy (“data extract”) of such data, so-called subject access. Through the data extract you will receive information about what personal data Doconomy holds about you and how we process it.
Right to access, and request a transfer, of your personal data to another recipient (“Data portability”)
This right means that you can request a copy of the personal data relating to you that Doconomy holds for the performance of a contract with you, or based on your consent, in a machine-readable format. This will allow you to use this data somewhere else, for example to transfer your personal data to another controller/recipient.
Right to rectification
You have the right to request that we rectify inaccurate information or complete information about you that you consider is inaccurate or incomplete.
Right to restrict processing
If you believe that your personal data is inaccurate, that our processing is unlawful or that we do not need the information for a specific purpose, you have the right to request that we restrict the processing of such personal data. You also have the possibility to request that we stop processing your personal data while we assess your request. If you object to our processing per your right described directly below, you may also request us to restrict processing of that personal data while we make our assessment.
Right to object against our processing of your personal data
You have the right to object to processing of your personal data which is based on our legitimate interest, by referencing your personal circumstances. You can also always object to our use of your personal data for direct marketing purposes. When you let us know that you no longer wish to receive direct marketing from us, we will turn off marketing for you, and stop sending it to you.
Right to withdraw one’s consent
Where we process your personal data based on your consent or explicit consent, you have the right to revoke that consent at any time. When you revoke your consent, we will stop processing your data for such purposes.
Right to lodge a complaint
If you have complaints about Doconomy’s processing of your personal data, you may lodge a complaint with the national relevant authority.